Mallory Maclellan
About Mallory Maclellan
Mallory Maclellan serves as the Unit Claims Manager at Intact, where she has worked since 2017, overseeing a team of 10-15 claims professionals in Edmonton, Canada. Her responsibilities include performance management, salary reviews, and developing team members within the claims unit.
Work at Intact Financial Corporation
Mallory Maclellan has served as a Unit Claims Manager at Intact Financial Corporation since 2017. In this role, she is responsible for managing a team of 10-15 direct reports within the claims unit. Her duties include overseeing performance management for telephone adjusters and collaborating on development plans for team members. Additionally, she handles salary reviews and attendance management for her team, ensuring operational efficiency and employee support.
Previous Experience at Intact
Before her current role, Mallory Maclellan worked as a Telephone Adjuster at Intact Financial Corporation from 2015 to 2017. During this two-year period in Edmonton, Canada Area, she gained valuable experience in claims processing and customer service, which contributed to her advancement within the company.
Internship at Concordia University
Mallory Maclellan completed a Human Rights Law Internship at Concordia University from 2012 to 2014. This two-year internship took place in Montreal, Canada Area, where she engaged in activities related to human rights law, enhancing her understanding of legal frameworks and advocacy.
Leadership and Team Management Skills
In her capacity as Unit Claims Manager at Intact, Mallory Maclellan demonstrates strong leadership and team management skills. She is actively involved in the development of her team members, focusing on their professional growth and performance. Her role requires effective communication and strategic oversight to maintain a productive claims unit.