Musa (Nqobile) S.
About Musa (Nqobile) S.
Musa (Nqobile) S. is a Property Claims Adjuster at Intact, where he has worked since 2017. He holds an MBA in Entrepreneurship and Finance from the University of New Brunswick and has experience in customer service and business process management.
Work at Intact Financial Corporation
Musa (Nqobile) S. has been employed at Intact Financial Corporation as a Property Claims Adjuster since 2017. In this role, he is responsible for managing property claims, utilizing his expertise in vendor management and decision-making. His focus is on enhancing workplace efficiency and effectiveness through the management of business processes. Musa's experience in this position spans over seven years, during which he has developed a strong understanding of the claims process and customer service.
Education and Expertise
Musa holds a Master of Business Administration (MBA) from the University of New Brunswick, where he studied Entrepreneurship and Finance from 2012 to 2014. Prior to this, he earned a Bachelor of Business Administration (B.B.A.) in Economics and Finance from InterCollege Larnaca, completing his studies from 2008 to 2011. His educational background provides a solid foundation for his expertise in managing business processes and enhancing workplace efficiency.
Background in Customer Service and Management
Musa has a diverse background in customer service and management. He worked as a Customer Service Representative Team Lead at Fido Mobile from 2012 to 2013, where he developed skills in call center management and people management. Following this, he served as a Professional Verifications Researcher at HireRight from 2014 to 2017. This experience has contributed to his strong customer service skills, which are essential in his current role as a Property Claims Adjuster.
Professional Experience Timeline
Musa's professional journey began with his role at Fido Mobile from 2012 to 2013, where he was a Customer Service Representative Team Lead. He then transitioned to HireRight, working as a Professional Verifications Researcher from 2014 to 2017. Since 2017, he has been with Intact Financial Corporation as a Property Claims Adjuster. His work experience spans various roles that have equipped him with valuable skills in customer service, claims management, and business process improvement.