Nancy Macdonald, MBA
About Nancy Macdonald, MBA
Nancy Macdonald, MBA, serves as the Directrice Principale at Intact, specializing in strategy, governance, demand management, and business relations. With extensive experience in IT and business operations across the airline and insurance sectors, she has a strong background in leading teams and managing complex projects.
Current Role at Intact Financial Corporation
Nancy Macdonald serves as the Directrice Principale for Strategy, Governance, Demand Management, and Business Relations in the Technology and Innovation sector at Intact Financial Corporation. She has held this position since 2021, contributing to the strategic direction and operational efficiency of the organization. Her role involves overseeing various initiatives that align technology with business objectives, ensuring effective governance and stakeholder engagement.
Previous Experience at Aimia Inc.
Prior to her current role, Nancy Macdonald worked at Aimia Inc. as the General Manager of Business Operations and Enterprise PMO from 2014 to 2019. During her five years in this position, she was responsible for managing business operations and leading project management initiatives, enhancing operational effectiveness within the organization.
Career at Air Canada
Nancy Macdonald has an extensive background with Air Canada, where she held multiple managerial roles over an eleven-year period from 1989 to 2000. She served as Manager of System Development and Special Projects, followed by a role as Manager of System Integration and Acquisition Program Management from 2000 to 2002. Her experience in these positions contributed to her expertise in airline operations and project management.
Educational Background
Nancy Macdonald has a strong educational foundation in business and technology. She studied at McGill University, where she earned an MBA in Business Administration, Management, and Operations from 2010 to 2012. Earlier, she completed her studies in Industrial Training in Process Improvement and Management, achieving certificates from 1990 to 1994. Additionally, she obtained a DEC in Computer Science from Collège LaSalle, Montréal, from 1986 to 1989.
Skills and Expertise
Nancy Macdonald possesses a diverse skill set that includes solution design, business continuity planning, change management, and business analysis. She specializes in business and agile transformations, demand management, and capacity planning. Her extensive experience in portfolio management, process redesign, and contract management further enhances her capabilities in program and project management, business planning, and IT integration.