Nick Simonov
About Nick Simonov
Nick Simonov is a Claims Representative II (Auto Adjuster) at Intact in Halifax, Nova Scotia, with over ten years of experience in customer service roles. He has a background in logistics and operations management, having worked in various industries including automotive, aviation, and warehousing.
Work at Intact Financial Corporation
Nick Simonov has been employed at Intact Financial Corporation since 2021 as a Claims Representative II (Auto Adjuster) in Halifax, Nova Scotia. Prior to this role, he worked as a Claims Representative I (Auto Adjuster) from 2020 to 2021 and as a Claims - Customer Service Representative II from 2019 to 2020. His experience at Intact has contributed to his expertise in claims processing and customer service within the insurance sector.
Education and Expertise
Nick Simonov studied at the Insurance Institute of Canada, where he pursued the Chartered Insurance Professional (CIP) designation from 2020 to 2022. He also attended HEC Montréal, earning a certificate in Logistics, Materials, and Supply Chain Management from 2016 to 2018. Additionally, he completed independent studies in Social Psychology at Dawson College from 2007 to 2009. His educational background supports his professional roles in customer service and operations.
Background in Customer Service
Nick Simonov has over 10 years of experience in customer service roles, including positions in call centers. His career began with Bell as a Customer Service Representative in 2007. He later worked at Air Transat as a Seat Selection & Information Agent and at Apple as an Operations Expert, where he developed strong customer interaction skills. His diverse background in customer service has equipped him to handle various client needs effectively.
Experience in Operations and Logistics
Nick Simonov has significant experience in operations and logistics management. He served as an Operations Supervisor for Groupe Robert in the Pratt & Whitney division from 2017 to 2019 and worked as a Warehouse Manager at Circle Sales and Import for four months in 2016. His roles in these positions demonstrate his capability to manage teams and optimize operational processes in both aviation and warehouse environments.
Career Progression and Relocation
Nick Simonov's career has seen a progression through various roles in customer service and operations across multiple industries. He recently relocated to Halifax, Nova Scotia, where he continues to work at Intact Financial Corporation. His diverse work history includes positions in automotive sales and general labor, showcasing his adaptability and willingness to take on new challenges.