Pascale Forget
About Pascale Forget
Pascale Forget is a quality assurance advisor specializing in personal insurance, currently working at Intact in Saint-Hyacinthe, Québec. She has a diverse background in insurance and retail management, with extensive experience in coaching and process integration.
Current Role at Intact Financial Corporation
Pascale Forget currently holds the position of Conseiller expérience qualité assurance des particuliers at Intact Financial Corporation. She has been in this role since 2021, contributing to operational efficiency through transactional production and call handling. Pascale supports the integration of new processes by providing recommendations and identifying skill development opportunities for partner teams. Additionally, she facilitates the transition of underwriters into new roles through tailored coaching and feedback, and develops personalized development plans along with region-specific coaching activities such as workshops and briefings.
Previous Experience in the Insurance Sector
Before her current role, Pascale Forget worked at Intact as a Souscripteur intermédiaire assurance des particuliers from 2019 to 2021. This position involved underwriting responsibilities in the insurance sector. She also served as a Formateur at Mastera - Formation continue du Cégep de Jonquière for three months in 2020, where she contributed to the training and development of individuals in the insurance field. Her background in insurance is further supported by her education in Assurances de dommages and her designation as a Professionnel d’assurance agréé (PAA).
Educational Background in Insurance and Political Science
Pascale Forget has a strong educational background in both insurance and political science. She studied at Cégep de Jonquière, where she earned an Attestation d'études collégiales (AEC) in Assurances de dommages from 2018 to 2019. She furthered her studies at the Institut d’assurance du Canada, achieving the designation of Professionnel d’assurance agréé (PAA) from 2020 to 2022. Additionally, she attended Université de Montréal, where she completed a Bachelor of Applied Science (BASc) in Sciences politiques et gouvernement from 2000 to 2002, having previously studied the same field from 1993 to 1995.
Retail Management Experience
Prior to her career in the insurance industry, Pascale Forget gained extensive experience in retail management. She worked at Reitmans Canada Ltée/Ltd for twelve years, from 2005 to 2017, where she held the position of Gestionnaire commerce aux détails. In 2017, she transitioned to the role of Regional Visual Manager for a brief period of five months. Additionally, she served as Gérante de District at Boutique Marie-Claire Inc. from 2001 to 2005. This experience provided her with valuable skills in management and customer service.
Professional Development and Coaching
In her current role and previous positions, Pascale Forget has focused on professional development and coaching. She engages in developing personalized development plans and implements coaching activities tailored to specific regions. Her efforts include conducting workshops and briefings to enhance the skills of her colleagues and support their professional growth. This commitment to coaching and skill development reflects her dedication to fostering a collaborative and efficient work environment.