Riad Najm
About Riad Najm
Riad Najm is a Manager of Personal Lines at Intact, where he has worked since 2020. He has a background in various managerial roles at Intact and previously held supervisory positions at Shaw Communications.
Current Role at Intact Financial Corporation
Riad Najm currently serves as the Manager of Personal Lines at Intact Financial Corporation, a position he has held since 2020. In this role, he oversees various aspects of personal insurance lines, ensuring effective management and operational efficiency. His tenure at Intact has been marked by a focus on enhancing customer service and optimizing performance within the personal lines segment.
Previous Experience at Intact Financial Corporation
Prior to his current position, Riad Najm held several roles at Intact Financial Corporation. He worked as a Unit Manager in Accounts Receivable from 2015 to 2018, where he managed financial operations. He then transitioned to a Unit Manager role in Personal Lines from 2018 to 2019, followed by a position as Unit Manager for Operational Performance from 2019 to 2020. His diverse experience within the company has contributed to his expertise in insurance management.
Experience at Shaw Communications
Before joining Intact, Riad Najm worked at Shaw Communications in various supervisory roles. He began as a Real Time Support representative in Customer Care from 2011 to 2013, followed by a position as Supervisor of Technical Support for nine months in 2013. He then advanced to Supervisor of One Shaw Care and eCare from 2013 to 2015. His experience at Shaw provided him with a strong foundation in customer service and operational management.
Education at University of Calgary
Riad Najm pursued his higher education at the University of Calgary. The knowledge and skills acquired during his studies have supported his career in the insurance and telecommunications sectors. His academic background complements his professional experience, enabling him to effectively manage teams and operations.