Vicki Lisitsas
About Vicki Lisitsas
Vicki Lisitsas serves as the Manager of Operations at Intact, where she has worked since 2021. She has a background in accounting and business management, with expertise in managing contact centers and risk management in the insurance industry.
Work at Intact Financial Corporation
Vicki Lisitsas has been serving as the Manager of Operations at Intact Financial Corporation since 2021. In this role, she is responsible for overseeing various operational processes, focusing on enhancing customer service operations. Her position requires a strong understanding of contact center management and operational efficiency, which she applies to improve service delivery and customer satisfaction.
Education and Expertise
Vicki Lisitsas studied at Mohawk College, where she earned an Accounting Diploma from 1991 to 1995. She also attended Brock University for one year, focusing on Accounting. Her educational background provides her with a solid foundation in financial principles and management practices, which she leverages in her operational roles.
Background
Vicki Lisitsas possesses a strong background in risk management within the insurance industry. Her experience in this sector has equipped her with the skills necessary to navigate complex operational challenges and implement effective risk mitigation strategies. Additionally, her expertise in managing contact centers contributes to her ability to enhance overall customer service operations.
Achievements in Operational Management
Vicki Lisitsas has demonstrated analytical skills throughout her career in operational management roles. Her ability to analyze processes and identify areas for improvement has been instrumental in optimizing operations within her teams. This analytical approach supports her efforts to enhance customer service and operational efficiency.