Michelle Hk Chan
About Michelle Hk Chan
Michelle Hk Chan is a Transactional Assistant currently working at Linklaters in Hong Kong. She has a diverse background in customer service and consultancy, with previous roles at Norwegian Cruise Line Holdings Ltd. and Hong Kong Airport Services Limited.
Work at Linklaters
Michelle Hk Chan has been employed at Linklaters as a Transactional Assistant since 2021. In this role, she utilizes her skills in adaptability and problem-solving, which are essential for managing transactional tasks. Her experience in various customer service roles contributes to her effectiveness in this position.
Previous Experience in the Cruise Industry
Prior to her current role, Michelle worked at Norwegian Cruise Line Holdings Ltd. as a Senior Consultant from 2019 to 2021. She also held the position of Cruise Consultant at the same company from 2016 to 2019. Her tenure in the cruise industry spans five years, during which she developed expertise in customer service and operational management.
Educational Background
Michelle studied at The Hong Kong Polytechnic University, earning a Diploma of Education in 2021. She also attended Edinburgh Napier University, where she achieved a BA(HONS) from 2011 to 2013. Additionally, she studied at The Hong Kong Institute of Education, focusing on Global Business from 2009 to 2011.
Career in Customer Service
Michelle has extensive experience in customer service roles. She worked as a Passenger Services Officer at Hong Kong Airport Services Limited from 2010 to 2011 and as a Customer Care Executive at Lane Crawford from 2015 to 2016. Her background also includes a part-time position as a Waitress at STACK DIM SUM BAR LIMITED in Edinburgh.
Leadership and Teamwork Skills
Michelle frequently takes on leadership roles in various situations, demonstrating her ability to guide teams effectively. Her participation in a voluntary group for over eight years has further enhanced her skills in time management and organization, making her a valuable team member in her professional endeavors.