Kascie Taylor
About Kascie Taylor
Kascie Taylor is a Customer Service Analyst II at Mutual of Omaha, with a diverse work history in customer service roles across various industries. She transitioned from being a stay-at-home mother to re-entering the workforce, demonstrating adaptability and resilience.
Work at Mutual of Omaha
Kascie Taylor has been employed at Mutual of Omaha as a Customer Service Analyst II since 2020. In this role, she utilizes her extensive experience in customer service to address client inquiries and resolve issues effectively. Her position involves analyzing customer interactions and implementing strategies to enhance service delivery. Taylor's tenure at Mutual of Omaha reflects her commitment to providing quality support and improving customer satisfaction.
Customer Service Experience
Kascie Taylor has a diverse work history that emphasizes customer service across various industries. Prior to her current role, she worked as a Customer Service Representative at Hayneedle.com from 2018 to 2020, where she managed customer inquiries and provided support. Additionally, she held a position at Walmart eCommerce as Customer Resolutions for two months in 2020. Her experience also includes a role at Boys Town as a Family Teacher, where she engaged with youths from challenging backgrounds, highlighting her ability to adapt to different customer needs.
Education and Training
Kascie Taylor graduated from Bellevue East Sr High School, earning her High School Diploma in 2013. This foundational education provided her with essential skills that she has applied throughout her career in customer service. Taylor's educational background supports her ability to communicate effectively and manage customer relationships in her professional roles.
Background and Career Transition
Kascie Taylor transitioned from being a stay-at-home mother to re-entering the workforce, demonstrating adaptability and resilience. This career shift allowed her to leverage her previous experiences while gaining new skills in customer service. Her background reflects a commitment to personal and professional growth, as she has successfully navigated various roles in different sectors.