Ahmed Mahmoud
About Ahmed Mahmoud
Ahmed Mahmoud is a Customer Service Specialist with over 13 years of experience at the National Bank of Egypt in Cairo. He holds a Bachelor's degree in Business Administration and has previously worked as a Teller at Crédit Agricole in France.
Work at National Bank of Egypt (NBE)
Ahmed Mahmoud has been employed at the National Bank of Egypt since 2011, serving as a Customer Service Specialist. Over the course of 13 years, he has developed a strong understanding of customer service operations within the banking sector. His role involves assisting customers with their banking needs and ensuring a high level of service delivery. Located in Cairo, Al Qahirah, Egypt, he has contributed to the bank's commitment to customer satisfaction.
Education and Expertise
Ahmed Mahmoud completed a Diploma in Business Administration (GDM) from the Arab Academy for Science, Technology and Maritime Transport in Egypt. He also holds a Bachelor of Business Administration, which he earned from the same institution between 2001 and 2005. Prior to that, he studied Business Administration at Victory College School from 2000 to 2005. His educational background provides a solid foundation for his expertise in customer service and banking operations.
Background
Ahmed Mahmoud has a diverse professional background that includes international experience. Before joining the National Bank of Egypt, he worked at Crédit Agricole as a Teller in Montrouge, Ile-de-France, France, from 2009 to 2010. This experience in an international banking environment has enhanced his skills in customer service and understanding of different banking practices.
Achievements in Customer Service
With over a decade of experience in customer service roles within the banking sector, Ahmed Mahmoud has developed a comprehensive skill set that includes effective communication, problem-solving, and customer relationship management. His long tenure at the National Bank of Egypt reflects his commitment to providing quality service and support to clients.