Mahmoud Mostafa

Mahmoud Mostafa

Customer Service Representative @ National Bank of Egypt (NBE)

About Mahmoud Mostafa

Mahmoud Mostafa is a Customer Service Representative at the National Bank of Egypt, where he has worked since 2016. He previously served as a teller at the same bank for one year and holds a degree from Ain Shams University.

Work at National Bank of Egypt (NBE)

Mahmoud Mostafa has been employed at the National Bank of Egypt since 2015. He initially served as a teller for one year before transitioning to the role of Customer Service Representative in 2016. In this position, he has accumulated eight years of experience, focusing on providing assistance and support to customers, handling inquiries, and ensuring a positive banking experience.

Education and Expertise

Mahmoud Mostafa studied at Ain Shams University, where he attended the Faculty of Commerce from 2009 to 2013. His education has provided him with a solid foundation in commerce, which supports his professional roles in the banking sector. This academic background contributes to his understanding of financial services and customer relations.

Background

Mahmoud Mostafa began his career in the banking industry at the National Bank of Egypt in 2015. His progression from a teller to a Customer Service Representative demonstrates his commitment to the organization and his ability to adapt to different roles within the bank. His experience in customer service has equipped him with skills necessary for effective communication and problem-solving.

Career Progression

Mahmoud Mostafa's career at the National Bank of Egypt reflects a steady progression within the organization. Starting as a teller in 2015, he gained valuable experience in handling transactions and customer interactions. His promotion to Customer Service Representative in 2016 allowed him to further develop his skills in customer support and service delivery.

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