Mohamed Ali
About Mohamed Ali
Mohamed Ali is a Customer Service Representative at the National Bank of Egypt, with previous experience in sales and customer service roles at various banks and telecommunications companies in Alexandria, Egypt. He holds a degree in Accounting from Alexandria University, where he graduated with honors.
Work at National Bank of Egypt (NBE)
Currently, Mohamed Ali serves as a Customer Service Representative at the National Bank of Egypt (NBE). He has held this position since 2021, contributing to customer support and service operations in Alexandria, Egypt. His role involves assisting customers with inquiries, resolving issues, and ensuring a positive banking experience.
Previous Experience in Banking and Sales
Before joining NBE, Mohamed Ali worked at ADIB - Abu Dhabi Islamic Bank as a Direct Sales Executive from 2019 to 2021. His responsibilities included promoting banking products and services in Alexandria Governorate. Prior to that, he was a Retail Sales Agent at Etisalat Misr from 2018 to 2019, where he engaged with customers to sell telecommunications services.
Trainee Experience at QNB Group
Mohamed Ali gained valuable experience at QNB Group, where he completed two trainee positions. In 2015, he worked as an Operation Department Trainee for one month, followed by a month-long role as a Customer Service Trainee in 2016. These positions provided him with foundational skills in customer service and banking operations.
Education and Expertise
Mohamed Ali studied Accounting at Alexandria University from 2013 to 2017, graduating with a Very Good With Honor distinction. His educational background in accounting equips him with a solid understanding of financial principles, which is beneficial in his customer service role within the banking sector.