Jessica Rodela
About Jessica Rodela
Jessica Rodela is an Account Manager at Varsity Tutors, a Nerdy Company, with a strong background in educational sales and customer service. She holds a degree in Mathematics from the University of Chicago and has extensive experience in coaching, training, and client relationship management.
Work at Nerdy
Jessica Rodela currently holds the position of Account Manager at Varsity Tutors, a Nerdy Company, where she has been employed since 2021. Her role involves managing client accounts and fostering relationships to enhance customer satisfaction. Prior to this, she served as the Educational Sales Director at Varsity Tutors from 2019 to 2021. During her tenure, she worked remotely, focusing on sales strategies and client engagement.
Education and Expertise
Jessica Rodela studied at the University of Chicago, where she earned a degree in Mathematics from 2008 to 2012. Her educational background provides a strong foundation for her work in the educational sector. She possesses expertise in coaching and training, which aids her in developing robust client relationships and addressing diverse client needs.
Background in Customer Service
Jessica Rodela has a diverse background in both retail and educational customer service industries. She worked as a Store Manager at Starbucks in Burbank, Illinois, from 2010 to 2019, where she managed operations and customer interactions. Additionally, she served as a Production Supervisor at Hometown Bagel Inc from 2006 to 2011, and as an Assistant Center Director at Mathnasium from 2012 to 2016, further enhancing her customer service skills.
Professional Achievements
Throughout her career, Jessica Rodela has demonstrated a history of achieving high performance in roles focused on customer satisfaction and sales growth. Her experience in various positions has equipped her with the skills necessary to manage client relationships effectively and contribute to business objectives.