Alfred Astrolabio
About Alfred Astrolabio
Alfred Astrolabio is a Productivity Assistant at Prialto, with a diverse background in customer service and technical support across various companies. He has worked in the BPO industry for several years and holds a Bachelor of Science in Business Administration with a focus on Financial Management.
Work at Prialto
Alfred Astrolabio has been employed at Prialto as a Productivity Assistant since 2018. In this role, he contributes to enhancing productivity and efficiency for clients. His responsibilities likely include managing tasks that support client operations and ensuring effective communication. With over six years of experience in this position, he has developed skills that are essential for optimizing workflows.
Previous Employment in Customer Service
Alfred Astrolabio has extensive experience in customer service roles across various companies. He worked at Intercontinental Hotels Group (IHG) as a Customer Care Representative from 2017 to 2018 in Denham, Buckinghamshire, United Kingdom. Prior to that, he served as a Customer Service Representative at Teleperformance from 2015 to 2017 in Paris, Île-de-France, France. His experience also includes a position at Convergys as a Fraud Analyst in Cincinnati, Ohio, from 2014 to 2015, and a role at Compass BPO Pvt Ltd in London in 2013.
Technical Support Experience
Alfred Astrolabio has a background in technical support, having worked at RMH Teleservices Asia Pacific Inc from 2011 to 2012 in Central Luzon, Philippines. This role involved providing technical assistance and support, which contributed to his overall skill set in customer service and technical problem-solving. His experience in the BPO industry also includes being an Email Support and Live Chat Specialist.
Education and Expertise
Alfred Astrolabio studied at San Jose Community College, where he earned a Bachelor of Science degree in Business Administration with a focus on Financial Management from 2006 to 2010. His educational background provides a solid foundation for his roles in customer service and productivity assistance, equipping him with knowledge in business operations and financial principles.
Personal Interests
In his personal time, Alfred Astrolabio enjoys listening to cover songs and watching cooking shows online. He has expressed an aspiration to travel to at least one country per year, indicating a desire for cultural experiences and exploration.