Charizz Banaag
About Charizz Banaag
Charizz Banaag is a Productivity Assistant at Prialto, where she has worked since 2016. With a background in customer support and technical assistance, she has extensive experience in compliance and operational tasks.
Work at Prialto
Charizz Banaag has been employed at Prialto as a Productivity Assistant since 2016. In this role, she has contributed to various productivity initiatives and supported team operations for eight years. Her responsibilities include managing tasks that enhance efficiency and streamline processes within the organization.
Previous Experience in Ride-Sharing
Before joining Prialto, Charizz worked for a ride-sharing company for one year. During this time, she handled driver applications, conducted DMV checks, performed background checks, and ensured compliance with city and state regulations. This experience provided her with a solid understanding of operational compliance in the transportation sector.
Technical Support Specialist Background
Charizz served as a Technical Support Specialist at West Unified Communications Services from 2014 to 2015. Her tenure lasted five months, during which she provided technical assistance and support to clients, enhancing her skills in customer service and technical problem-solving.
Educational Background in Agriculture
Charizz Banaag studied at the University of the Philippines, where she earned a Bachelor of Science (BS) in Agriculture. Her studies focused on Agriculture Operations and Related Sciences, and she completed her degree from 2006 to 2009. This educational background provided her with foundational knowledge in agricultural practices.
Experience in Customer Support
Charizz has extensive experience in customer support roles. She worked at STARTEK as a Customer Support/Chat Support Representative from 2011 to 2014 for three years. Additionally, she spent 2.5 years in a telecommunications company, focusing on financial care, customer care, and technical support, with an emphasis on chat support.