Courtney Orcena
About Courtney Orcena
Courtney Orcena is a Productivity Assistant with a background in Psychology from Ateneo de Naga University. She has diverse experience in customer support, human resources, and education, having worked in various roles over the past two decades.
Work at Prialto
Courtney Orcena currently serves as a Productivity Assistant at Prialto | Amplify People. She has held this position since 2022, contributing to the company's focus on enhancing productivity for clients. Her role involves supporting various operational tasks, ensuring efficiency, and facilitating effective communication within the team.
Education and Expertise
Courtney Orcena earned a Bachelor of Science degree in Psychology from Ateneo de Naga University, where she studied from 1993 to 1997. This educational background provides her with a solid foundation in understanding human behavior, which is beneficial in her roles in customer support and human resources.
Background in Customer Support and Human Resources
Courtney has extensive experience in customer support and human resources. She worked as a Technical Support Representative at Convergys from 2006 to 2008, followed by a six-year tenure as a Recruiting Coordinator and HR Generalist at Solucient Inc. Philippines from 2008 to 2014. This diverse background has equipped her with skills in communication, problem-solving, and team coordination.
Experience in Education
Courtney has a background in education, having worked as a Montessori instructor for seven years. She later transitioned to teaching English as a Second Language, holding positions at 51Talk from 2020 to 2021 and RareJob Philippines, Inc. from 2021 to 2022. These roles allowed her to develop her teaching skills and engage with students from various backgrounds.
Interests and Hobbies
Courtney enjoys watching a variety of TV shows on streaming platforms, including Apple TV, Amazon Prime, and Netflix. Some of her favorite shows are 'For All Mankind', 'Ted Lasso', 'Upload', 'The Marvelous Mrs. Maisel', and 'Better Call Saul'. Additionally, she has a passion for listening to podcasts, particularly 'On Being' and 'NSQ' by Stephen Dubner and Angela Duckworth.