Chris Armstrong
About Chris Armstrong
Chris Armstrong serves as the Executive Vice President and Head of Operations & Resiliency Group at the Federal Reserve Bank of New York, a position he has held since 2009. He has extensive experience in operations management, having previously worked in various roles at companies such as Raytheon and Toray Plastics America.
Work at Federal Reserve Bank of New York
Chris Armstrong has served as the Executive Vice President, Head of Operations & Resiliency Group at the Federal Reserve Bank of New York since 2009. In this role, he leads initiatives focused on operational efficiency and resiliency within the organization. He has been instrumental in overseeing the Business Process Excellence program for the largest Currency Processing Center in the Federal Reserve System. His responsibilities have included managing the 2nd District Cash Paying & Receiving Operations and overseeing Cash Automation and Technology.
Previous Employment History
Before joining the Federal Reserve Bank of New York, Chris Armstrong held various positions in the manufacturing and process control sectors. He worked at Raytheon as a Manufacturing Engineering Manager, Lean Lead, and Operations Lead from 2005 to 2009. Prior to that, he was at Toray Plastics America, where he served as Process Control Manager from 2003 to 2005 and held multiple roles including Technical Manager, Group Leader, and Process Engineer from 1995 to 2002. He also worked at Cooley Group as Director of Process Reliability from 2002 to 2003.
Education and Expertise
Chris Armstrong earned a Bachelor of Science in Mechanical Engineering (BSME) from Virginia Tech. He furthered his education by obtaining a Master of Business Administration (MBA) with a focus on Finance from Bryant University. His academic background supports his extensive experience in operations management, process engineering, and financial services.
Leadership Roles and Responsibilities
Throughout his career, Chris Armstrong has held several leadership positions. He served as Senior Vice President, Function Head, responsible for the 2nd District Cash & Custody Function from 2016 to 2019. Additionally, from 2020 to 2022, he held the position of Executive Vice President, Financial Services Group Head and Wholesale Product Director, where he oversaw various financial services initiatives.