Aiola Cikaj
About Aiola Cikaj
Aiola Cikaj serves as the Associate Director of Audience Development and CRM Systems at Sony Music Entertainment, a position she has held since 2022. She has a background in data analysis and business analysis, with previous roles at Smartworks Solutions and Sony Music.
Current Role at Sony Music Entertainment
Aiola Cikaj serves as the Associate Director of Audience Development and CRM Systems at Sony Music Entertainment. In this role, which she has held since 2022, she focuses on enhancing audience engagement and optimizing customer relationship management systems. Her responsibilities include developing strategies to improve audience outreach and leveraging data analytics to inform decision-making.
Previous Experience at Sony Music Entertainment
Prior to her current position, Aiola Cikaj worked at Sony Music Entertainment in various roles. She was a Business Analyst/CRM from 2017 to 2019, where she contributed to CRM initiatives. Following this, she served as the Manager of Audience Development and CRM Systems from 2019 to 2022, overseeing projects aimed at audience engagement and system improvements.
Experience at Smartworks Solutions, LLC
Aiola Cikaj began her career at Smartworks Solutions, LLC, where she held multiple positions. She worked as a Marketing and Sales professional from 2014 to 2016, focusing on market strategies. Subsequently, she served as a Data Analyst from 2016 to 2017, where she analyzed data to support business decisions.
Educational Background
Aiola Cikaj holds a Bachelor's degree in Mathematics from Harvard Extension School, where she studied from 2011 to 2016. Additionally, she studied Business Administration and Management at American University in Bulgaria from 2005 to 2007, gaining foundational knowledge in business principles.