Jim Hoefl
About Jim Hoefl
Jim Hoefl serves as a Customer Service Support Representative at Laclede Gas Company, where he has worked for 16 years. He is also involved in the Permanent Diaconate formation program and serves as a Diaconate Acolyte at St. Gabriel the Archangel Church.
Work at Laclede Gas Company
Jim Hoefl has been employed at Laclede Gas Company since 2008, serving as a Customer Service Support Representative for 16 years. In this role, he provides assistance and support to customers, addressing inquiries and resolving issues related to gas services. His extensive experience includes working in both the Collection and Payment Processing Departments, where he gained valuable insights into customer account management and financial transactions.
Education and Expertise
Jim Hoefl studied at Ranken Technical College from 2000 to 2002, where he earned a degree in HVAC. This education provided him with technical knowledge and skills relevant to heating, ventilation, and air conditioning systems. His background in HVAC complements his role in customer service, enabling him to assist customers with technical inquiries related to gas services.
Diaconate Formation and Service
Jim Hoefl is involved in a five-year formation program for the Permanent Diaconate with the Archdiocese of St. Louis. He currently serves as a Diaconate Acolyte, participating in liturgical functions and supporting the church community. His assignment is at St. Gabriel the Archangel Church in St. Louis Hills, where he contributes to various church activities and services.
Background in Customer Service
With over 16 years of experience at Laclede Gas Company, Jim Hoefl has developed a strong background in customer service. His roles in the Collection and Payment Processing Departments have equipped him with skills in handling customer accounts and financial matters. This experience has enhanced his ability to provide effective support and solutions to customers.