Marcelo Quinones
About Marcelo Quinones
Marcelo Quinones is a PC/LAN Analyst II at Spire in Kansas City, Missouri, with over 30 years of experience in IT. He has held various roles in technical support and training across multiple organizations, including the Arizona Department of Revenue and Cerner Corporation.
Work at Spire
Marcelo Quinones has been employed at Spire as a PC/LAN Analyst II since 2020. In this role, he is responsible for maintaining server applications and performing system updates and upgrades as directed by senior analysts. He utilizes his extensive experience in technical support to troubleshoot various issues related to Windows and server-side systems. His position requires a strong understanding of client-facing skills, allowing him to effectively communicate with users and provide necessary training.
Education and Expertise
Marcelo Quinones has a diverse educational background in computer science and information systems. He studied at Glendale Community College, where he achieved 64 credit hours towards a Bachelor's degree in Computer Information Systems. Additionally, he attended DeVry University, earning an Associate's degree in Network Systems Administration. His studies also include time at the Missouri Institute of Technology, where he focused on Computer Science. Marcelo holds certifications in Dell and possesses specialized knowledge in various operating systems and technologies.
Background
Marcelo Quinones has over 30 years of experience in the IT field, specializing in technical and network support, as well as client and user training. His career includes various roles across multiple organizations, including positions at Cerner Corporation, SPX Corporation, and Hemmersbach GmbH & Co. KG. He has worked in different capacities, such as IT Support Specialist, Technical Engineer, and System Engineer, demonstrating a broad skill set in IT support and systems management.
Previous Work Experience
Throughout his career, Marcelo Quinones has held numerous positions in the IT sector. He worked as a PC Trainer at the Arizona Department of Revenue from 1995 to 1996 and served as a Service Delivery Technician Tier 2 at SPX Corporation in 2013. His experience also includes roles at Cerner Corporation as a Tier 3 Technical Support Engineer and as a System Engineer for Shows and Events. Other notable positions include IT Support Analyst at Act-1 and Technical Engineer at Hemmersbach GmbH & Co. KG.
Technical Skills and Certifications
Marcelo Quinones possesses a range of technical skills relevant to IT support and systems management. He is skilled in troubleshooting Windows and server-side issues and has experience with Microsoft’s System Center Configuration Manager for imaging and deploying computer equipment. His certifications include expertise in Dell products, and he has specialized knowledge in various operating systems, including Windows XP/7/10 and MAC OS/X, as well as technologies like Citrix and Active Directory.