Rolethia Scott
About Rolethia Scott
Rolethia Scott is a Customer Contact Representative currently employed at Spire in Birmingham, Alabama. With a diverse background in customer service and real estate, she has held various positions across multiple companies since 2012.
Current Role at Spire
Rolethia Scott serves as a Customer Contact Representative at Spire, a position she has held since 2020. Based in Birmingham, Alabama, she has accumulated four years of experience in this role. Her responsibilities include managing customer inquiries and ensuring a high level of service. This role is integral to maintaining customer satisfaction and operational efficiency within the company.
Previous Work Experience
Before joining Spire, Rolethia Scott held various positions in customer service and management. She worked at Walmart as a Customer Service Representative from 2012 to 2014 and at Old Navy as a Cashier for seven months in 2014. Additionally, she served as an Assistant Manager at Alumni Hall Stores from 2015 to 2016 and as a Teller at Check Depot from 2016 to 2017. Her experience also includes working as a Customer Care Representative II at Anthem, Inc. from 2019 to 2020 and as a Financial Crimes Specialist II at Wells Fargo from 2017 to 2019.
Real Estate Experience
Rolethia Scott has experience in the real estate sector, having worked as a Realtor at eXp Realty from 2020 to 2021. Currently, she is a Licensed Real Estate Agent at Keller Williams Realty, Inc., a position she has held since 2021. Her involvement in real estate complements her extensive background in customer service, allowing her to assist clients effectively in their property transactions.
Educational Background
Rolethia Scott studied at Strayer University, where she pursued a degree in Business Administration and Management. She completed her studies from 2019 to 2021, gaining knowledge and skills relevant to her roles in customer service and real estate. This educational background supports her professional development and enhances her capabilities in her current and previous positions.