Tearra Evans
About Tearra Evans
Tearra Evans is a Customer Solutions Specialist with a diverse background in customer service and production operations. She has worked in various roles within the utilities industry and holds a Bachelor of Business Administration from the University of Phoenix.
Current Role at Spire
Tearra Evans serves as a Customer Solutions Specialist (temporary) at Spire, a role she has held since 2018. Based in Birmingham, Alabama, she utilizes her extensive experience in customer service to address client needs effectively. Her responsibilities include managing customer inquiries and providing solutions that enhance customer satisfaction. This position allows her to leverage her skills in communication and problem-solving within the utilities industry.
Previous Experience at Fontaine Military Products
Before joining Spire, Tearra Evans worked at Fontaine Military Products, a Berkshire Hathaway Company, as a Production Operator from 2007 to 2012. During her five years in Jasper, Alabama, she gained valuable experience in production operations. This role contributed to her understanding of manufacturing processes and teamwork, which are beneficial in her current customer service positions.
Background in Customer Service and Production Operations
Tearra Evans has a diverse background that includes both customer service and production operations. This combination of experiences equips her with a unique skill set that is applicable to various roles. Her ability to navigate different environments contributes to her effectiveness in customer-focused positions, allowing her to understand both operational and client perspectives.
Educational Background in Business Administration
Tearra Evans holds a Bachelor of Business Administration (BBA) degree from the University of Phoenix, where she studied Business, Management, Marketing, and Related Support Services from 2015 to 2018. This educational foundation supports her current roles in management and marketing-related support services, providing her with the theoretical knowledge necessary for effective decision-making and leadership.
Skills and Leadership Capabilities
Tearra Evans possesses strong skills in Microsoft Excel and Microsoft Outlook, which enhance her efficiency in customer service roles. Her leadership capabilities are evident in her ability to lead teams and manage customer interactions effectively. These skills are crucial in her positions across various companies, including her current role at Southern Company as a Customer Service Representative since 2016.