Cameron Edwards
About Cameron Edwards
Cameron Edwards is a Learning & Development Trainer currently employed at Starling Bank in London, where he has worked since 2019. He has a background in customer service and training, having previously held positions at Virgin Money and Carphone Warehouse.
Work at Starling Bank
Cameron Edwards has been employed at Starling Bank since 2019, serving as a Learning & Development Trainer. In this role, he focuses on enhancing the skills of new trainers, particularly in the effective use of G Suite applications. His responsibilities include designing and conducting surveys to gather feedback from instructors, managers, and participants, which helps improve training programs. Prior to his current position, he worked as a Customer Service Team Member at Starling Bank for six months in 2018.
Previous Experience in Banking
Before joining Starling Bank, Cameron Edwards worked at Virgin Money as a Banking Associate from 2015 to 2018. His role involved various banking operations in Chelmsford, United Kingdom. This experience contributed to his understanding of customer service and banking processes, which he later applied in his roles at Starling Bank.
Education and Qualifications
Cameron Edwards studied at Chelmsford College from 2011 to 2013, where he achieved a Level 3 Extended Diploma in Public Services. He also attended Maltings Academy from 2006 to 2011. His educational background provided a foundation for his career in customer service and training.
Career in Customer Service
Cameron Edwards has extensive experience in customer service roles. He worked at Tesco PLC as a Customer Services Checkout employee from 2012 to 2014 and at Carphone Warehouse as a Sales Advisor and Customer Consultant in 2014. These positions allowed him to develop strong interpersonal skills and a customer-focused approach.
Mentorship and Training Initiatives
In his current role, Cameron Edwards mentors colleagues to enhance their platform and delivery skills. His focus on professional development contributes to the overall effectiveness of the training programs at Starling Bank. He actively engages in initiatives that support the growth of new trainers and improve training outcomes.