Carmina Ipapo
About Carmina Ipapo
Carmina Ipapo is a Customer Service Team Member at Starling Bank in London, England, where she has worked since 2019. She has extensive experience in customer service roles across various banks, including Royal London, Standard Chartered Bank, HSBC, and China Bank PH.
Work at Starling Bank
Carmina Ipapo has been employed at Starling Bank as a Customer Service Team Member since 2019. In this role, she provides support and assistance to customers, ensuring their inquiries and issues are addressed effectively. Her tenure at Starling Bank spans five years, during which she has contributed to enhancing customer satisfaction and service delivery in London, England.
Previous Experience in Customer Support
Prior to her current role, Carmina Ipapo worked at Royal London as a Customer Support Consultant from 2017 to 2018. In this position, she was responsible for assisting customers with their inquiries and providing solutions to their issues. Additionally, she served as a Client Services Officer at Standard Chartered Bank from 2008 to 2012, where she managed client relationships and facilitated service delivery.
Career History in Banking
Carmina Ipapo has extensive experience in the banking sector. She worked at HSBC as an Assistant Manager from 2006 to 2008, where she oversaw operations and customer service. Following this, she held a similar position at China Bank PH from 2012 to 2017, contributing to the management of client services in Makati, Philippines. Her career in banking began at Standard Chartered Bank, where she developed skills in client management.
Education and Qualifications
Carmina Ipapo studied International Business at Assumption College, San Lorenzo, from 1997 to 2001, earning a degree in the field. She also attended St. Scholastica's College Manila from 1993 to 1997, where she completed her earlier education. Her academic background has equipped her with knowledge relevant to her roles in customer service and banking.