Chloe Redmore
About Chloe Redmore
Chloe Redmore is a Customer Service Team Member at Starling Bank, where she focuses on customer satisfaction and first-time resolution. She has a background in Film and Media Studies and previously worked in the hospitality sector.
Work at Starling Bank
Chloe Redmore has been employed at Starling Bank as a Customer Service Team Member since 2021. In this role, she focuses on enhancing customer satisfaction by providing accurate information and ensuring first-time resolution of customer inquiries. Her responsibilities include building customer rapport and addressing various customer needs effectively. Chloe's commitment to customer service has contributed to the overall positive experience for clients at Starling Bank.
Education and Expertise
Chloe Redmore completed her secondary education at Llantwit Major Comprehensive, where she achieved her GCSE qualifications from 2012 to 2017. Following this, she attended Cardiff and Vale College, studying Film Studies and Media Studies, and earned her A Level qualifications from 2017 to 2019. This educational background has equipped her with skills that are applicable in her customer service role.
Background in Customer Service
Before joining Starling Bank, Chloe Redmore worked at Frankie & Benny's as Front Of House from 2018 to 2020. This experience provided her with foundational skills in customer interaction and service delivery, which she has since built upon in her current position. Her background in the hospitality industry has contributed to her ability to manage customer relationships effectively.
Skills Development
Chloe Redmore has been actively enhancing her skills in customer rapport and first-time resolution while working at Starling Bank. She focuses on ensuring customer satisfaction, which is a critical aspect of her role. Her dedication to improving her customer service skills reflects her commitment to providing high-quality support to clients.