Christopher Brown
About Christopher Brown
Christopher Brown is a Payment Operations Specialist with extensive experience in the banking and customer service sectors. He has held various roles at notable institutions including Barclays Bank, FairFX, and currently Starling Bank since 2021.
Current Role at Starling Bank
Christopher Brown serves as a Payment Operations Specialist at Starling Bank, a position he has held since 2021. In this role, he is responsible for managing payment processes and ensuring operational efficiency within the bank's payment systems. His expertise contributes to the overall functionality of payment operations, aligning with the bank's commitment to providing seamless financial services.
Previous Experience in Financial Services
Christopher has a diverse background in financial services, having worked in various roles prior to his current position. He was employed at FairFX as a Payments Specialist and later as a Senior Payments Specialist from 2018 to 2021. His earlier roles include working as an Operations Associate at WorldFirst and as a Banking Executive at Crown Agents Bank. His experience spans customer support and operational roles, enhancing his understanding of payment systems.
Early Career in Customer Support
Before entering the financial services sector, Christopher worked in customer support roles. He was a Customer and Sales Support Coordinator at Just Retirement from 2011 to 2014 and a Customer Executive at G4S from 2014 to 2015. His early career also includes a position as a Cashier at Barclays Bank from 2010 to 2011, where he gained foundational experience in customer service and banking operations.
Educational Background in Business Information Systems
Christopher studied at the University of East London, where he earned a degree in Business Information Systems from 2005 to 2009. This educational background provided him with essential knowledge in business processes and information technology, which supports his current role in payment operations.
Long-Term Experience in Retail
Christopher began his career in retail, working as a Sales Advisor at Marks and Spencer from 2003 to 2010. This seven-year experience in retail helped him develop strong customer service skills and a solid understanding of sales processes, which have been beneficial in his subsequent roles in financial services.