Daniel Walker
About Daniel Walker
Daniel Walker is a Service Delivery Manager at Starling Bank, with extensive experience in service delivery and stakeholder management across various roles in the financial and military sectors. He has a proven track record in developing IT solutions, risk management, and leading high-performance teams.
Work at Starling Bank
Daniel Walker currently serves as a Service Delivery Manager at Starling Bank, a position he has held since 2023. His role is based in London, England, and operates in a hybrid work environment. In this capacity, he is responsible for overseeing service delivery processes and ensuring that operational standards are met.
Previous Experience at FIS
Before joining Starling Bank, Daniel Walker worked at FIS for several years in various roles. He was a Senior Service Delivery Manager and EMEA Regional Lead for Capital Markets from 2020 to 2023. Prior to that, he served as a Team Leader in Client Experience and Managed Services for one year in 2019. His tenure at FIS spanned multiple positions, including Senior Technical Account Manager from 2008 to 2016 and Client Consulting from 2016 to 2019.
Background in the Royal Air Force
Daniel Walker has a background in the Royal Air Force, where he held several positions. He served as a Station Network Manager from 2003 to 2008 and as a Network Manager for three months in 2005 at RAF Brunssum, Holland. Additionally, he worked as a Database Administrator for four months in 2006 in Basrah, Iraq. His military experience contributed to his skills in risk management and compliance.
Education and Training
Daniel Walker's educational background includes studies at the Magyar British International School, where he completed high school from 1996 to 1999. He also attended Neston High School for one year in 2000. Furthermore, he studied at the Royal Air Force from 2002 to 2008, gaining knowledge and skills relevant to his subsequent career in technology and service delivery.
Skills and Expertise
Daniel Walker possesses a diverse skill set that includes expertise in disaster recovery, stakeholder management, and developing IT solutions in accordance with ITSM standards. He is known for leading high-performance teams and has strong analytical, problem-solving, and decision-making abilities. His knowledge extends to regulatory and governance frameworks, enhancing his effectiveness in strategic and operational assurance.