Emma Wilkin
About Emma Wilkin
Emma Wilkin is a Payment Fraud Prevention Specialist based in Southampton, England. She has over a decade of experience in various roles within the financial services sector, including positions in customer service and onboarding analysis.
Work at Starling
Emma Wilkin has served as a Payment Fraud Prevention Specialist at Starling since 2021. In this role, she focuses on identifying and mitigating payment fraud risks, ensuring the security of transactions for customers. Her expertise in fraud prevention contributes to the overall integrity of the payment systems at Starling.
Previous Employment Experience
Before joining Starling, Emma Wilkin worked as an Onboarding Analyst from 2019 to 2021. In this position, she was responsible for facilitating the onboarding process for new clients. Prior to that, she spent five years at NatWest as a Customer Service Advisor, where she handled customer inquiries and provided support. Emma also gained experience as a Services Assistant at Red Funnel Group for nine months in 2013.
Education and Expertise
Emma Wilkin possesses a strong background in customer service and fraud prevention. Her experience spans various roles in the financial services sector, equipping her with the skills necessary to identify fraudulent activities and enhance customer onboarding processes. This combination of expertise supports her current role in payment fraud prevention.
Career Timeline
Emma Wilkin's career began at Red Funnel Group in 2013, where she worked as a Services Assistant. She transitioned to NatWest in 2014, serving as a Customer Service Advisor for five years. In 2019, she took on the role of Onboarding Analyst before becoming a Payment Fraud Prevention Specialist at Starling in 2021.