Farah Serrhat
About Farah Serrhat
Farah Serrhat is a Customer Service Team Member at Starling Bank, where she has worked since 2018. She has a diverse background in customer service and recruitment, with experience in various roles across different industries.
Current Role at Starling Bank
Farah Serrhat has been a Customer Service Team Member at Starling Bank since December 2018. In this role, she contributes to the bank's customer service operations, utilizing her skills in management and customer interaction. Her experience in the banking industry supports her effectiveness in addressing customer needs and enhancing service delivery.
Previous Experience in Recruitment
Farah has a background in recruitment, having worked as a Recruitment Consultant at Beyond Recruitment in the Mining and Energy sector for two months in 2012. She also served as a Trainee Recruitment Consultant at Computer People, focusing on Cyber Security for two months in 2016. Additionally, she worked as an Executive Assistant and Recruitment Consultant at Sure People Solutions Pty Ltd for six months in 2012.
Educational Background
Farah Serrhat has a diverse educational background. She attended Prendergast Grammar Girls School from 1997 to 2000, where she completed her high school education. She later studied at Lewisham College from 2002 to 2004, earning A-Levels in English Language and Literature, Theatre and Performing Arts, and Geography. Farah holds a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from Queen Mary, University of London, which she completed from 2005 to 2009.
Skills in Customer Service and Recruitment
Farah possesses a strong skill set in both customer service and recruitment. Her expertise includes graduate recruitment and business development, which she applies in her current role at Starling Bank. Her unique combination of skills in management and interviewing enhances her ability to effectively engage with customers and support their needs.
Experience in the Travel Industry
In addition to her recruitment and customer service roles, Farah worked as an International Travel Consultant at Flight Centre for six months in 2014. This experience further diversified her professional background and contributed to her customer service skills.