Jamie Pleece
About Jamie Pleece
Jamie Pleece serves as the Card Operations Team Lead at Starling Bank, a position he has held since 2020. With a background in operations and management, he has extensive experience in customer service and team leadership, particularly from his long tenure at Tesco.
Work at Starling Bank
Jamie Pleece has been serving as the Card Operations Team Lead at Starling Bank since 2020. In this role, Jamie oversees card operations, ensuring efficient management and delivery of card services. With four years of experience in this position, Jamie contributes to the bank's commitment to providing high-quality financial services.
Previous Employment at Tesco
Jamie Pleece has extensive experience from a long tenure at Tesco. Jamie worked there for 20 years, holding various roles including Team Lead, Payroll Administrator, Payroll Supervisor, and Peak Operations Manager. This experience spans from 1998 to 2018, with responsibilities ranging from payroll management to team leadership.
Experience at Webhelp
Before joining Starling Bank, Jamie worked as a Team Manager at Webhelp from 2018 to 2020. In this role, Jamie managed teams and operations, focusing on delivering customer service solutions. This position added to Jamie's expertise in managing customer interactions and service delivery.
Education Background
Jamie Pleece attended Ebbw Vale Comprehensive from 1988 to 1992. This educational background provided foundational skills that supported Jamie's career development in various operational and managerial roles.
Skills in Customer Service Operations
Jamie Pleece has a background in social media and web chat operations, with experience in delivering Web Chat services to customers of a leading FTSE 100 company. This expertise enhances Jamie's ability to manage customer interactions effectively and improve service delivery.