Kier Davis
About Kier Davis
Kier Davis is a Vulnerable Customer Specialist at Starling Bank, where he has worked since 2018. He previously served as an Adjudicator/Investigator at the Financial Ombudsman Service from 2012 to 2018 and studied at the University of Derby from 2002 to 2006.
Work at Starling
Kier Davis has been employed at Starling Bank since 2018, serving as a Vulnerable Customer Specialist. In this role, Davis focuses on supporting customers who may be experiencing vulnerabilities, ensuring they receive appropriate assistance and services. The position requires a deep understanding of customer needs and the ability to navigate complex situations effectively.
Previous Experience at Financial Ombudsman Service
Before joining Starling Bank, Kier Davis worked at the Financial Ombudsman Service from 2012 to 2018. As an Adjudicator/Investigator, Davis was responsible for resolving disputes between consumers and financial institutions. This role involved analyzing cases, gathering evidence, and making impartial decisions to ensure fair outcomes for all parties involved.
Education at University of Derby
Kier Davis studied at the University of Derby from 2002 to 2006. The four-year program provided a foundation in relevant skills and knowledge that have contributed to Davis's professional development in the financial services sector.
Background in Customer Support
Kier Davis has built a career focused on customer support, particularly for vulnerable populations. This background includes significant experience in adjudication and investigation, equipping Davis with the skills necessary to address complex customer issues effectively.