Kirstie Jones
About Kirstie Jones
Kirstie Jones is a Business Account Onboarding Team Lead at Starling Bank, with a background in finance and fashion. She has held various roles in financial institutions and also serves as Lead Designer and Artistic Director at Marquis Fashion Magazine.
Work at Starling Bank
Kirstie Jones has been serving as the Business Account Onboarding Team Lead at Starling Bank since 2020. In this role, she is responsible for overseeing the onboarding process for business accounts, ensuring a smooth transition for new clients. Her position involves coordinating with various teams to enhance customer experience and streamline operations. Based in Cardiff, Wales, she has contributed to the growth and efficiency of the bank's business account services.
Previous Experience in Finance
Before joining Starling Bank, Kirstie Jones held several positions in the finance sector. She worked at V12 Retail Finance Limited as an Underwriting Manager from 2018 to 2020, and as a Customer Services Manager from 2017 to 2018. Her experience also includes a three-year tenure at Lloyds Banking Group, where she served as a Redress SME & Regression/UAT Tester, and as a Quality Assurance Auditor. Additionally, she worked as a Specialist Complaint Handler at Royal Bank of Scotland, NatWest & Ulster Bank in 2012.
Education and Expertise
Kirstie Jones studied at Wyedean Sixth Form, where she focused on Photography and Graphic Design from 2008 to 2010. This educational background has complemented her professional roles, particularly in her freelance graphic design work, which she has pursued since 2008. Her expertise spans both the financial and creative sectors, showcasing her versatility in skills and interests.
Dual Career in Finance and Fashion
In addition to her roles in finance, Kirstie Jones serves as the Lead Designer and Artistic Director at Marquis Fashion Magazine. This position highlights her dual career, where she combines her financial acumen with her passion for fashion and design. Her involvement in the magazine allows her to express her creativity while maintaining her professional commitments in the finance industry.