Madalene Dixon
About Madalene Dixon
Madalene Dixon is a Customer Service Agent currently employed at Starling Bank in Southampton, England. She has previous experience in customer service roles at Bamboo and Morrisons, and holds a Bachelor of Arts in Criminology from Solent University.
Work at Starling Bank
Madalene Dixon has been employed at Starling Bank as a Customer Service Agent since 2021. In this role, she is responsible for assisting customers with inquiries and providing support related to banking services. Her position involves direct interaction with clients, ensuring their needs are met efficiently. Starling Bank is known for its innovative approach to banking, and Dixon contributes to its customer-centric philosophy.
Previous Experience at Bamboo
Before joining Starling Bank, Madalene Dixon worked at Bamboo as an Outbound Support Consultant from 2018 to 2019. During her one-year tenure in Southampton, England, she focused on providing support to customers through outbound communications. This role helped her develop skills in customer engagement and problem-solving, which she later applied in her current position.
Experience at Morrisons
Madalene Dixon's career in customer service began at Morrisons, where she served as a Customer Service Assistant from 2016 to 2017. This role, located in Chippenham, England, involved assisting customers with their inquiries and ensuring a positive shopping experience. Her time at Morrisons laid the foundation for her subsequent roles in customer support.
Education at Solent University
Madalene Dixon studied at Solent University from 2017 to 2021, where she earned a Bachelor of Arts degree in Criminology. This four-year program provided her with a comprehensive understanding of criminological theories and practices. Her educational background contributes to her analytical skills and understanding of customer behavior in her professional roles.