Max James
About Max James
Max James is a Customer Service Representative at Starling Bank, with a diverse background in event management and hospitality. He holds a Bachelor's degree in Creative Events Management from Arts University Bournemouth and has worked in various roles across multiple organizations in the UK.
Current Role at Starling Bank
Max James has been employed at Starling Bank as a Customer Service Representative since 2020. In this role, he engages with customers to address inquiries and provide support, contributing to the bank's commitment to high-quality service. His position involves problem-solving and effective communication, ensuring customer satisfaction.
Previous Experience in Customer Service and Events
Max has a diverse background in customer service and event management. He worked at Hotbox Events as a Zone Supervisor and at Boomtown Fair as a Music Team member, both in 2019. His experience also includes roles at HAP Recruitment as a Bar Supervisor and at Compass Group as an Evening Supervisor, where he developed skills in managing teams and customer interactions.
Education in Creative Events Management
Max studied at Arts University Bournemouth, where he earned a Bachelor's degree in Creative Events Management from 2017 to 2020. His education provided him with a solid foundation in event planning and management, which he applied during his studies by staging various live events.
Skills in Business Methodology and Project Management
Max has a strong interest in business methodology within project management. He has experience in creating comprehensive 3-year business plans that include financial forecasts and marketing strategies. This skill set enhances his ability to contribute effectively in customer service and event management roles.
Diverse Work History
Max's work history includes a variety of roles across different sectors. He has worked as a Bartender at Las Iguanas and Britannia Hotels Ltd, a Holiday Rep at Outgoing Ltd, and a Delivery Driver at Domino's. His varied experiences have equipped him with a broad skill set, applicable in customer service and hospitality.