Michael Loftus
About Michael Loftus
Michael Loftus serves as the BCA Lead at Starling Bank in Hampshire, England, a position he has held since 2021. He previously worked as a Recruitment Consultant at Carrington West for two years and has extensive experience in quality assurance and management roles.
Work at Starling
Michael Loftus has been serving as BCA Lead at Starling Bank since 2021. His role involves overseeing business customer accounts and ensuring efficient service delivery. He is based in Hampshire, England, where he contributes to the bank's growth and customer satisfaction initiatives. His experience in the financial sector supports his ability to manage complex customer needs effectively.
Previous Experience at Carrington West
Prior to his current position, Michael worked as a Recruitment Consultant at Carrington West from 2019 to 2021. During his two years in Portsmouth, United Kingdom, he specialized in sourcing and placing candidates in various roles. This experience enhanced his skills in recruitment and client relationship management.
Quality Assurance Specialist Background
Michael's career began as a Quality Assurance Specialist from 2005 to 2009 in Southampton. Over the course of four years, he focused on maintaining quality standards and improving processes within the organization. This role laid the foundation for his future positions in management and consultancy.
Management Experience
From 2010 to 2019, Michael held a managerial position in Southampton, where he was responsible for overseeing operations and leading teams. His nine years in management allowed him to develop leadership skills and strategic planning capabilities, which are essential in his current role.
Lean Change Agent Role
In 2010, Michael served as a Lean Change Agent for 11 months in Southampton. This position involved implementing lean methodologies to improve efficiency and reduce waste within the organization. His experience in this role contributed to his understanding of process optimization.