Millie Scott

Millie Scott

Anti Money Laundering Investigator @ Starling

About Millie Scott

Millie Scott is an Anti Money Laundering Investigator at Starling Bank, where she has worked since 2019. She has a background in customer service and team leadership, and she actively contributes to financial crime prevention efforts.

Work at Starling Bank

Millie Scott has been employed at Starling Bank since 2019 as an Anti-Money Laundering Investigator. In this role, she supports the financial crime transformation operation by proactively identifying risks and providing solutions to enhance processes through digitization and automation. Prior to her current position, she worked as a Customer Service Representative for eight months in 2018, and later as an Onboarding Analyst focusing on KYC/KYB for eight months from 2018 to 2019. Additionally, she briefly served in the Fraud Support team for three months in 2019.

Education and Expertise

Millie Scott studied at Hastingsbury Business & Enterprise College from 2009 to 2014. She furthered her education at the University of Bedfordshire, where she studied Sports Therapy and earned a BSc degree from 2013 to 2014. Her educational background complements her professional expertise in anti-money laundering, where she develops a detailed understanding of various AML types, particularly in the context of commercial banking.

Background in Customer Service and Sales

Before joining Starling Bank, Millie Scott gained experience in customer service and sales. She worked at NEXT PLC as a Sales Assistant and Team Coach from 2013 to 2015 in Bedfordshire. Following this, she held the position of Team Leader at Fusion Lifestyle from 2015 to 2018, where she developed skills in team management and customer interaction. These roles contributed to her proficiency in customer support and operational processes.

Training and Development Contributions

In her current role as an Anti-Money Laundering Investigator, Millie Scott provides occasional informal training and guidance to less experienced AML Investigators and customer support staff. This aspect of her work highlights her commitment to knowledge sharing and professional development within her team.

Proactive Financial Crime Identification

Millie Scott actively identifies emerging financial crime trends through her daily activities at Starling Bank. Her proactive approach enables her to raise awareness of potential risks and contribute to the bank's efforts in combating financial crime effectively.

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