Mohammed Quraishi (Yaaseen)
About Mohammed Quraishi (Yaaseen)
Mohammed Quraishi, also known as Yaaseen, is a Customer Service Team Lead at Starling Bank in Cardiff, Wales. He previously held positions at Admiral Group Plc, where he worked as a Team Leader and Claims Handler, and he studied Marketing at the University of South Wales.
Work at Starling Bank
Mohammed Quraishi has been serving as the Customer Service Team Lead at Starling Bank since 2020. In this role, he oversees customer service operations, ensuring that customer inquiries and issues are addressed efficiently. His experience in customer service management contributes to the bank's commitment to providing high-quality support to its customers. He is based in Cardiff, Wales, where he leads a team dedicated to enhancing customer satisfaction.
Previous Experience at Admiral Group Plc
Prior to his current role, Mohammed Quraishi worked at Admiral Group Plc for a total of six years. He began as a Claims Handler from 2014 to 2018, where he managed claims and assisted customers in navigating the claims process. Following this position, he advanced to Team Leader from 2018 to 2020, where he led a team in Cardiff, United Kingdom. His tenure at Admiral Group Plc provided him with extensive experience in customer service and team management.
Education at University of South Wales
Mohammed Quraishi studied at the University of South Wales from 2014 to 2017, where he focused on Business and Marketing. This three-year program equipped him with essential knowledge and skills in marketing strategies, business operations, and customer engagement. His education has been instrumental in shaping his approach to customer service and team leadership.
Education at Cathays High School
Mohammed Quraishi attended Cathays High School from 2007 to 2014, where he completed his General Certificate of Secondary Education (GCSE). This seven-year educational experience laid the foundation for his future studies and career in business and marketing.