Mudassar Garasia
About Mudassar Garasia
Mudassar Garasia is an Onboarding Specialist at Starling Bank, recognized for his effective communication skills and ability to build positive relationships. He holds a BA Hons in Business Management from the University of Westminster and has a background in ICT, achieving a BTEC National Diploma with Triple Distinction.
Work at Starling Bank
Mudassar Garasia has been employed at Starling Bank as an Onboarding Specialist since 2018. In this role, he is responsible for facilitating the onboarding process for new clients and ensuring a smooth transition into the bank's services. His prior experience at Starling Bank includes a brief position as Operations Support in 2018, where he contributed to operational tasks for two months. His tenure at Starling Bank highlights his commitment to enhancing customer experiences and operational efficiency.
Education and Expertise
Mudassar Garasia's educational background includes a BTEC National Diploma in ICT with Triple Distinction (DDD) from Gladesmore Sixth Form, completed between 2005 and 2007. He furthered his studies at the University of Westminster, where he earned a BA Hons in Business Management from 2008 to 2012. Additionally, he obtained a Management Certificate from the same university in 2015. His academic credentials provide a strong foundation for his roles in customer service and operations.
Background
Mudassar Garasia completed his secondary education at Gladesmore Community School, where he studied subjects including English Literature, English Language, Maths, ICT, Statistics, Science, Art, and Media, achieving GCSE qualifications from 2000 to 2005. His diverse educational background has equipped him with a range of skills applicable in various professional contexts, particularly in communication and operational management.
Professional Experience at Fresh Farm Catering
At Fresh Farm Catering, Mudassar Garasia coordinated and prioritized operational workloads and resources to ensure efficient and timely delivery of orders. He regularly reviewed and improved processes, policies, and procedures to align operational output with customer expectations and company objectives. His proficiency in Microsoft Office, especially Excel, enabled him to produce customer invoices effectively. His dedication to customer service led to a notable increase in customer visits when he was available to assist with their orders.