Reni Sonde
About Reni Sonde
Reni Sonde is an Operations Research Analyst currently employed at Starling Bank since 2020. With extensive experience in user research and a strong educational background, Sonde effectively communicates research findings and collaborates with teams to enhance user-centered practices.
Work at Starling Bank
Reni Sonde has been employed at Starling Bank as an Operations Research Analyst since 2020. In this role, Reni applies analytical skills to enhance operational efficiency and user experience. Reni's responsibilities include introducing user research practices into teams and fostering a user-centered culture. This position allows Reni to leverage a strong understanding of user research methodologies to inform decision-making processes within the organization.
Current Role at WayMaker Digital
Since 2018, Reni Sonde has worked as a User Researcher at WayMaker Digital in the United Kingdom. In this capacity, Reni collaborates closely with designers and developers to translate user research findings into actionable stories and valuable product features. Reni also works with analytics colleagues to define user-centered KPIs, contributing to a comprehensive understanding of user behavior and enhancing product development.
Previous Experience in User Research
Reni Sonde has a background in user research, having worked at a Big 4 Consultancy Firm from 2019 to 2020 as a User Researcher. Prior to this role, Reni served as a Research and Investigations Specialist at the Royal Bank of Scotland from 2012 to 2015. These positions involved analyzing research data and synthesizing findings, which Reni continues to apply in current roles to ensure research outputs are shareable and traceable.
Education and Expertise
Reni Sonde holds a Master's degree in Human Resources Management and International Development from The University of Manchester. Reni also earned a Bachelor's degree from the University of Lagos. This educational background provides a solid foundation for Reni's expertise in user research and operations analysis, enabling effective communication of research findings through presentations and reports.
Background in Research Assistance
Reni Sonde began a career in research assistance with roles at Amazon Energy Limited and Petrolog Group. At Amazon Energy Limited, Reni worked as a Research Assistant from 2006 to 2011, and at Petrolog Group for a brief period in 2006. These early experiences contributed to Reni's analytical skills and understanding of research methodologies, which are essential in current roles.