Richard Flynn
About Richard Flynn
Richard Flynn is a Customer Service Manager at Starling Bank, where he has worked since 2020. He previously held positions as a Retention Manager at Reassured and as a Branch Manager at TSB Bank.
Work at Starling Bank
Richard Flynn has served as the Customer Service Manager at Starling Bank since 2020. In this role, he is responsible for overseeing customer service operations, ensuring that customer inquiries and issues are addressed effectively. His tenure at Starling Bank has spanned four years, during which he has contributed to enhancing customer satisfaction and service efficiency.
Previous Experience in Customer Service
Before joining Starling Bank, Richard Flynn worked as a Retention Manager at Reassured from 2009 to 2015. During his six years in this position, he focused on customer retention strategies and improving client relationships. Following his time at Reassured, he worked as a Branch Manager at TSB Bank from 2017 to 2020, where he managed branch operations in Hampshire, England.
Career Timeline
Richard Flynn's career in customer service management includes significant roles at various organizations. He began his career at Reassured, where he worked for six years, followed by a three-year tenure at TSB Bank. Since 2020, he has been with Starling Bank, bringing over a decade of experience in customer service and management.
Education and Expertise
While specific educational details are not provided, Richard Flynn's extensive experience in customer service management indicates a strong understanding of customer relations, retention strategies, and operational management. His roles have equipped him with the skills necessary to lead teams and improve customer experiences.