Rupal Master
About Rupal Master
Rupal Master is a Payment Specialist at Starling Bank in London, United Kingdom, with a strong background in customer service and retail management. She has previously held positions at TD, Mark's, and MacLaren McCann, contributing to her expertise in creating positive work environments.
Current Role at Starling Bank
Rupal Master has been employed at Starling Bank as a Payment Specialist since 2019. In this role, she utilizes her extensive background in customer service to manage payment processes effectively. Her position involves ensuring smooth transactions and addressing any issues that may arise, contributing to the overall efficiency of the bank's operations. Rupal's experience in the financial sector supports her ability to navigate complex payment systems, enhancing the customer experience.
Previous Employment Experience
Prior to her current position, Rupal Master held several roles that contributed to her expertise in customer relations and service. She worked at TD as a Customer Relations Coordinator for nine months in 2016 and served as a Customer Service Representative for one year from 2015 to 2016. Additionally, she was a Sales Associate at Mark's for five years, from 2011 to 2016. Rupal also briefly worked as a Receptionist at MacLaren McCann in 2010. These roles helped her develop strong interpersonal skills and a customer-focused approach.
Education and Expertise
Rupal Master studied Retail Management at Ryerson University, where she earned a Bachelor of Commerce (B.Com.). Her education provided her with a solid foundation in business principles, which she applies in her current role as a Payment Specialist. Rupal's academic background, combined with her practical experience in customer service, equips her with the skills necessary to excel in her field.
Background and Skills
Rupal Master has a strong background in customer service, which is crucial for her role as a Payment Specialist. Her experience in various customer-facing positions has honed her ability to communicate effectively and resolve issues efficiently. Rupal combines tactical leadership skills with a focus on achieving corporate goals, contributing to a positive work environment and high employee morale.