Alda Wharren
About Alda Wharren
Alda Wharren is a Customer Success Manager at Travelport, where she has worked since 2020 in South Africa. With extensive experience in the travel and information technology sectors, she possesses strong skills in online customer service and a background in both business and leisure travel.
Work at Travelport
Alda Wharren has been serving as a Customer Success Manager at Travelport since 2020, based in South Africa. Her role focuses on enhancing client satisfaction and retention through effective online customer service. Prior to her current position, she worked at Travelport as a Business Development Manager from 2014 to 2019, where she contributed to the growth and development of business strategies in the travel sector.
Education and Expertise
Alda Wharren completed her secondary education at Wordsworth High School from 1987 to 1989 and at Grenville High School from 1990 to 1991. She possesses strong skills in online customer service and has a demonstrated history in the information technology and services industry. Her expertise spans both business and leisure travel, allowing her to enhance customer experiences in the travel industry.
Background in Travel Industry
Alda Wharren has extensive experience in the travel industry, having worked in various roles that combine technical and customer service skills. She began her career at HRG Rennies Travel, where she served as Systems Support from 1996 to 2004 and later as Application and Product Support from 2007 to 2014. She also worked as a Data Analyst at Carlson Wagonlit Travel from 2004 to 2007, and briefly as a Systems Analyst at Cullinan Holdings Limited in 2019.
Career Progression
Alda Wharren's career reflects a steady progression through various roles in the travel and technology sectors. After her initial tenure at HRG Rennies Travel, she transitioned to Carlson Wagonlit Travel and then returned to HRG Rennies in a different capacity. Her roles at Travelport, both as Business Development Manager and currently as Customer Success Manager, highlight her adaptability and commitment to improving customer experiences.