Amy N. Dillon, Pmp®
About Amy N. Dillon, Pmp®
Amy N. Dillon, PMP®, is a Program Manager II at Travelport, specializing in Access API since 2023. With over two decades of experience in project management and agile methodologies, she has held various roles at Travelport and Sabre Holdings, emphasizing process improvement and team communication.
Work at Travelport
Amy N. Dillon currently serves as Program Manager II - Access API at Travelport, a position she has held since 2023. In this role, she is responsible for overseeing the Access API program, ensuring its alignment with organizational goals. Prior to this, she worked at Travelport as a Scrum Master in Global Solutions Development for ten years, from 2013 to 2023. During her tenure, she contributed to various projects and initiatives aimed at improving software development processes.
Previous Experience at Sabre Holdings
Before her long tenure at Travelport, Amy Dillon held several positions at Sabre Holdings. She worked as a Product Support and Community Manager for TripCase in 2012, and as a Product Manager for TripCase in 2011. Additionally, she served as a Senior IT Project Manager in Ticketing from 2012 to 2013 and as a Project Manager for Hotel Development from 2005 to 2007. Her experience at Sabre Holdings also includes roles as a Quality Assurance Tester and Technical Support Agent, showcasing her diverse skill set in the travel technology sector.
Education and Expertise
Amy Dillon studied at The University of Texas at Arlington, where she earned a degree in Political Science and Communications from 1990 to 1994. She also completed her secondary education at Arlington Lamar High School from 1986 to 1990. In addition to her academic background, she holds a SAFe 5.1 Release Train Engineer certification, which highlights her expertise in managing Agile Release Trains. Her strong organizational skills and experience in systems integration and release management further enhance her professional qualifications.
Project Management Skills
Amy Dillon excels in project management, with a strong focus on fostering inclusive team cultures and maintaining open communication between development and business teams. She believes that these elements are crucial for the success of projects. Her ability to assess needs and provide solutions, particularly in process improvement, demonstrates her commitment to enhancing operational efficiency. She has a proven track record of managing multiple projects and teams effectively, showcasing her superior organizational skills.