Aru Teli

Customer Success Manager @ Travelport

About Aru Teli

Aru Teli is a Customer Success Manager at Travelport, based in Melbourne, Australia. With a background in travel services and business analysis, Teli has held various roles at Travelport since 2004, including Product Owner and API Consultant.

Current Role as Customer Success Manager

Aru Teli currently serves as a Customer Success Manager at Travelport, a position held since 2019. Based in Melbourne, Victoria, Australia, Teli focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using Travelport's services. This role involves collaborating with various teams to address customer needs and drive product adoption.

Previous Experience at Travelport

Aru Teli has a substantial history with Travelport, having worked in multiple roles over several years. Teli was a Product Owner from 2017 to 2019, and prior to that, served as a Technical Business Analyst for 7 months in 2017. Teli also held the position of API Consultant from 2014 to 2017 and worked as an API Analyst from 2009 to 2014. This extensive experience has contributed to a deep understanding of Travelport's products and services.

Career at Tata Consultancy Services

Before joining Travelport, Aru Teli worked at Tata Consultancy Services as an API Analyst from 2004 to 2009. This five-year tenure provided Teli with foundational experience in the travel technology sector, focusing on API development and integration, which has been beneficial in subsequent roles.

Educational Background

Aru Teli has a diverse educational background. Teli earned a Diploma in Compact Travel & Tourism from Radio Bhuvan in 2003. Additionally, Teli completed the IATA Consultant Course in Tourism and Travel Services Management in the same year. In 2016, Teli pursued an Introductory Course of Business Analysis at Charles Sturt University, further enhancing analytical skills relevant to the travel industry. Teli also holds a Bachelor of Commerce degree from R A Podar College of Commerce & Economics, completed in 2003.

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