Dominic Fidler
About Dominic Fidler
Dominic Fidler serves as the Regional Senior Engineer for Voice & Video Engineering at Travelport, where he has worked since 2003. With over 15 years of experience in Unified Communications, he specializes in Avaya and Cisco technologies and manages global strategies for the company.
Work at Travelport
Dominic Fidler has been employed at Travelport since 2003, serving as the Regional Senior Engineer for the Asia-Pacific (APAC) region. In this role, he has accumulated over 21 years of experience in Unified Communications engineering. His responsibilities include leading and managing global Unified Communications strategies for one of the largest travel distribution companies worldwide. Fidler focuses on integrating voice, video, and web collaboration solutions from various vendors to develop optimal solutions for both new and existing office environments.
Unified Communications Expertise
Fidler possesses over 15 years of specialized experience in Unified Communications engineering, with a strong emphasis on Avaya and Cisco technologies. His expertise includes converging voice, video, and web collaboration tools to create comprehensive solutions tailored to the needs of the organization. He has extensive knowledge of the corporate and call center environments across the APAC and EMEA markets, allowing him to effectively address diverse communication challenges.
Technical Support and Training
In his current role, Fidler provides global technical support, documentation, and training for both technical staff and end users. He develops presentations and training materials aimed at senior management and technical personnel, ensuring that all users are equipped with the necessary knowledge to utilize Unified Communications technologies effectively. His commitment to user support enhances the overall efficiency of communication systems within the organization.
Previous Experience at Inkfish
Before joining Travelport, Dominic Fidler worked at Inkfish as a Voice Engineer from 1999 to 2003. During his four years at Inkfish, he gained valuable experience in voice engineering, which laid the foundation for his subsequent career in Unified Communications. This role contributed to his understanding of voice technologies and their application in corporate environments.
Education Background
Dominic Fidler studied at Vyners from 1995 to 1999. His educational background provided him with a solid foundation that supports his technical expertise in Unified Communications and engineering. The knowledge acquired during his studies has been instrumental in his professional development and success in the field.