Helen Hayes, Pmp
About Helen Hayes, Pmp
Helen Hayes is a Technology Delivery Director at Travelport, where she has worked for 30 years, specializing in multi-cultural management and transformation. She leads global teams to enhance revenue growth and customer retention through operational excellence and software deployment.
Work at Travelport
Helen Hayes has served as the Technology Delivery Director at Travelport since 1994. Over her 30-year tenure in the Greater Denver Area, she has specialized in multi-cultural management and transformation. Her focus on operational excellence and global software deployment has been pivotal in her role. Hayes leads five global teams that are dedicated to providing optimization services aimed at enhancing revenue growth and customer retention, demonstrating her commitment to delivering complex multi-year programs.
Background
Before joining Travelport, Helen Hayes worked at British Airways as a Sales Executive from 1989 to 1993 in London, United Kingdom. This experience provided her with a strong foundation in customer service and sales, which has informed her approach to technology delivery and team management. Her career path reflects a consistent focus on enhancing operational processes and team collaboration.
Education and Expertise
Helen Hayes possesses expertise in team leadership and collaboration, which are essential for managing high-profile customer projects. Her strong background in process design and communication supports her effectiveness in delivering complex programs. Hayes's skills in multi-cultural management further enhance her ability to lead diverse teams and navigate global software deployment challenges.
Achievements
Throughout her career, Helen Hayes has led initiatives that emphasize operational excellence and transformation within technology delivery. Her leadership of five global teams showcases her ability to drive optimization services that contribute to revenue growth and customer retention. Hayes's extensive experience in managing complex, multi-year programs highlights her capability in the technology sector.