Jason Minter
About Jason Minter
Jason Minter is the Manager of Infrastructure Services at Travelport, where he has worked since 2008. He has extensive experience in technical operations, having previously held positions at IBM and Galileo International.
Work at Travelport
Jason Minter has been employed at Travelport as the Manager of Infrastructure Services since 2008. In this role, he oversees the Technical Service Desk staff, focusing on their management and mentorship. He conducts performance evaluations to ensure the team meets operational standards. Minter leads post-mortem meetings to analyze recent events and their impacts, contributing to the continuous improvement of services. He compiles initial impact analyses following significant outages and coordinates necessary follow-up actions with various groups. His responsibilities also include acting as the focal point in the Command Center, where he makes critical decisions during scheduled and emergency activities.
Previous Experience at IBM
Before joining Travelport, Jason Minter worked at IBM for five years, from 2003 to 2008. He held the position of TPF Operations Team Lead in Greenwood Village, Colorado, where he was responsible for overseeing operations related to TPF systems. Prior to this role, he served as a TPF Systems Analyst for one year, from 2002 to 2003. His experience at IBM provided him with a strong foundation in technical operations and systems analysis.
Experience at Galileo International
Jason Minter's career includes significant experience at Galileo International, where he worked from 1998 to 2002. He began as a VM Systems Analyst for two years before transitioning to a TPF Systems Analyst role for another two years. His time at Galileo International allowed him to develop expertise in system analysis and operations, contributing to his later roles in infrastructure services.
Leadership and Decision-Making Skills
In his current role at Travelport, Jason Minter demonstrates strong leadership and decision-making skills. He is responsible for monitoring system console access to prevent unauthorized use and ensuring proper staffing during critical events. His ability to lead post-mortem meetings and compile impact analyses highlights his analytical skills and commitment to operational excellence. Minter's role in the Command Center showcases his capacity to make informed decisions during both scheduled and emergency activities.