Jessica Yong
About Jessica Yong
Jessica Yong is a Strategic Account Manager at Travelport, where she has worked since 2022. She has a diverse background in account management and business development, with previous roles at foodpanda, AIA, and Expedia Group.
Work at Travelport
Currently, Jessica Yong serves as a Strategic Account Manager at Travelport, a role she has held since 2022. In this position, she collaborates with airlines to create exclusive campaigns tailored for Travelport users. Her responsibilities include developing strategic plans aimed at increasing the market segment for travel agencies. Additionally, she is responsible for negotiating and closing commercial agreements with assigned travel agencies, ensuring successful partnerships. Jessica also provides technical and administrative support for new product information to travel agencies, enhancing their operational capabilities.
Previous Experience at foodpanda
Jessica Yong worked as an Account Manager at foodpanda from 2021 to 2022 for a duration of 11 months. During her time in this role, she focused on managing key accounts and fostering relationships with clients in the Federal Territory of Kuala Lumpur, Malaysia. This experience contributed to her skills in account management and client relations.
Career at Expedia Group
Jessica Yong has extensive experience at Expedia Group, where she held multiple positions. She worked as a Lodging Partner Associate I for the ANZ Region from 2017 to 2018, followed by a role as a Partner Success Associate for the MY & SG Region from 2019 to 2021. Additionally, she served as a Lodging Partner Associate II for the ANZ Region from 2018 to 2019. In these roles, she focused on partner success and lodging partnerships, enhancing her expertise in the travel and hospitality sectors.
Educational Background
Jessica Yong studied at Lancaster University, where she earned a Bachelor (Hons) in Psychology from 2011 to 2015. Prior to that, she attended Sunway University, completing the Canadian International Matriculation Program from 2010 to 2011. She also studied Psychology at Sunway University, achieving a Bachelor (Hons) in Psychology during the same timeframe as her studies at Lancaster University. This educational background has provided her with a strong foundation in psychological principles, which can be beneficial in her professional roles.
Internship Experience
Jessica Yong has gained valuable experience through various internships. She worked as a Fashion Intern at ELLE Magazine for two months in 2015, where she was exposed to the fashion industry. Additionally, she interned at BFM - The Business Station in 2014 for two months, contributing to her understanding of the media landscape. These internships have helped her develop a diverse skill set applicable to her career.