Manuela Contartese
About Manuela Contartese
Manuela Contartese is a Customer Success Manager at Travelport, where she has worked since 2004. She has a background in tourism and has held various roles within the company, including Helpdesk-Analyst and Helpdesk-Teamleiter.
Current Role as Customer Success Manager
Manuela Contartese serves as a Customer Success Manager at Travelport, a position she has held since 2019. In this role, she focuses on ensuring that clients achieve their desired outcomes while using Travelport's services. Her responsibilities include fostering client relationships, addressing customer inquiries, and implementing strategies to enhance customer satisfaction. This position builds on her extensive experience within the company and reflects her commitment to client success.
Experience at Travelport
Manuela Contartese has a long-standing career at Travelport, beginning as a Helpdesk Analyst from 2002 to 2003 in Bassersdorf, Kanton Zürich. After a year, she transitioned to a Helpdesk Team Leader role in 2004, where she has worked for 20 years in Zürich und Umgebung. Her progression within the company demonstrates her expertise in customer support and team leadership, contributing significantly to the organization's operations.
Educational Background
Manuela Contartese studied at HFT Luzern AG - Höhere Fachschule Tourismus Luzern, where she earned a Dipl. Tourismusfachfrau HF from 1998 to 2000. This education provided her with a solid foundation in tourism and customer service. Prior to that, she attended Kantonsschule Dübendorf, achieving Matura Typus D from 1989 to 1994. This academic background has equipped her with essential skills relevant to her career in customer success and management.