Miklos Csuhaj
About Miklos Csuhaj
Miklos Csuhaj is a Customer Support Analyst with extensive experience in the travel and technology sectors, currently working at Travelport in Auckland, New Zealand. He has demonstrated leadership skills in multi-disciplinary environments and has held various roles in customer support, business development, and account management throughout his career.
Current Role at Travelport
Miklos Csuhaj serves as a Customer Support Analyst at Travelport, a position he has held since 2018. Based in Auckland, New Zealand, he has accumulated six years of experience in this role. His responsibilities include providing support to customers and ensuring their needs are met effectively. His role requires a strong understanding of customer service principles and the ability to navigate complex customer inquiries.
Previous Experience in Customer Support
Prior to his current role, Miklos Csuhaj worked as a Customer Support Team Lead at STAAH in Auckland for seven months in 2017. This role involved overseeing customer support operations and leading a team to enhance service delivery. He also held a position as a Business Development Manager at Ve Global for three months in 2016, where he contributed to business growth initiatives.
Educational Background
Miklos Csuhaj earned a Bachelor's degree in Tourism and Hotel Management from Kodolanyi Janos University, where he studied from 2000 to 2005. He also studied Hospitality and Tourism Management at the Institute of Trade and Tourism in Eger, Hungary, for one year in 1991. His educational background provides a solid foundation for his career in the travel and hospitality sectors.
Career History in the Travel Industry
Miklos Csuhaj has extensive experience in the travel industry, having worked in various roles over the years. He was an Air Ticket Consultant and Air Ticket Division Leader at QUAESTOR Zrt. from 1996 to 2001. Following that, he spent eleven years at Worldspan, where he held multiple positions, including SME Account Manager and Country Operations Manager. He also served as a Freelance Sales and Project Manager at Flight Refund Ltd. from 2013 to 2016.
Skills and Expertise
Miklos Csuhaj possesses strong leadership skills and has demonstrated the ability to work effectively in multi-disciplinary and multi-cultural environments. He has a proven track record in stakeholder management, process improvement, and organizational design. His expertise extends to business transformation and change programs, particularly within the travel and technology sectors.